Identification/ID Requirements

• For a booking error or a new legal name, modification to a customer’s name is allowed in order to match the government issued ID/Passport, provided the date of birth remains the same. 
  • Corrections can only be made by one of our crewmembers via chat or phone. There is no fee to make name corrections on your reservation.   
• Customers are allowed one name correction per ticket.   
• Entire name changes (completely changing the customer’s name and customer’s date of birth) and ticket transfers to another person are not allowed.
• If your flight is part of a Vacations package, please contact JetBlue Vacations at 1-844-JB-VACAY (528-2229)   
• If you booked with a third-party agency, please contact your travel agent to make the corrections, or JetBlue can make the change with a $50 service fee.   
• Please do not include special characters in your name when booking.
  • Special characters, such as hyphens, look different or may not show up on your ticket.
  • Multiple last names may sometimes show up with no separation. These airline system limitations will not affect your check-in or TSA security procedures.  

Customers 18 years of age and older will be required to show a U.S. federal or state-issued photo ID that contains the following information:

• Name
• Date of birth
• Gender
• Expiration date
• Tamper-resistant feature

Examples of accepted IDs for each age group are listed below:

Citizens of countries other than the U.S. or Canada are not required to carry their passports if they have documents issued by the U.S. government such as a Permanent Resident Card. Those who do not should be carrying their passports while visiting the U.S.

The name on the ID must match the name on the reservation.

A valid passport is required for all international customers, regardless of age (adult, children, infants), who are traveling between the United States and any other country. World Passports are not accepted for travel on any JetBlue flight.

Ensure that your passport is valid through the dates of your trip. Also note that some countries require passports to be valid for at least six months upon entry.

Some countries also require Proof of Return/Onward travel which will be requested at the departure airport.

Check country-specific ID requirements for your destination.

Specific international ID requirements for each age group are listed below:

Exact name match

Please note: If the name on your travel documents does not exactly match the name on the reservation, you may be required to show additional documents.

All JetBlue customers should be prepared for random document and bag inspections.

U.S. Citizens are not required to have passports to enter Puerto Rico; however, proof of residency or citizenship is recommended for your return.

Please note: Citizens of countries other than the U.S. or Puerto Rico are required to have a valid passport for travel between Puerto Rico and the U.S. Also, the passport must be valid for six months beyond your intended departure date. World Passports are not accepted for travel on any JetBlue flight.

Customers traveling with an infant as a lap child will be asked for proof of age, such as a passport, birth certificate or an immunization record.

Infants between three and 14 days old must also have, in the form of a letter, their doctor's approval to travel.

Children who are under 16 years old and U.S. citizens may travel with their original U.S. birth certificate with the raised seal. Children who are 16 and older, and are U.S. citizens, are required to travel with photo ID. The photo ID can be a passport, or their original U.S. birth certificate with the raised seal plus a government-issued photo ID. Children over the age of 15 who are not U.S. citizens must hold their own passport.

An unaccompanied minor needs proof of citizenship/residency. The person dropping them off and picking them up will need a photo ID.

Photo-copied birth certificates are not acceptable. Hospital-issued birth certificates with foot prints on the back are not recognized as legal documents.

If traveling with a birth certificate and a government-issued photo ID and the last name is not the same on both documents, you may be required to show additional documents such as a notarized marriage certificate.

If you will be departing from Puerto Rico to another Caribbean Island, with the exception of the U.S. Virgin Islands, you will be required to present proof of citizenship at the airline providing the transportation prior to departure in Puerto Rico, upon entry onto a cruise ship, at the port of entry, and prior to return.

If you have dual citizenship and are a U.S. citizen, a U.S. passport will always be the preferred document.

St. Thomas and St. Croix are part of the United States Virgin Islands. U.S. Citizens and Lawful Permanent Residents are not required to present a passport for direct travel to and from U.S. territories; but a valid government issued ID is required and an original birth certificate with a raised seal is recommended. World Passports are not accepted for travel on any JetBlue flight.

All customers are strongly recommended to travel with a passport to avoid any citizenship/residency issues that may arise. Please check for specific requirements for the country (or countries) you are visiting to make sure you have the correct documents.

The Department of Homeland Security (DHS) has established the Electronic System for Travel Authorization (ESTA) program and the requirement that Visa Waiver Program travelers obtain a travel authorization via ESTA prior to boarding a U.S. bound carrier. 

The Visa Waiver Program allows eligible citizens of designated countries to travel to the United States without a visa on short visits for business or pleasure.

A valid passport is required for all international travel. Travelers must complete the online ESTA application, accessible from https://esta.cbp.dhs.gov. 

FAQs about ESTA

During the check-in process, the Visa Type should default to VVV (destination and transit visa) which covers the vast majority of visas that are eligible for travel. If Visa Type does not provide a default option, choose VVV as the visa type and enter the appropriate visa information.

1. A certified birth certificate has a registrar's raised, embossed, impressed or multicolored seal, registrar's signature, and the date the certificate was filed with the registrar's office.

2. The Puerto Rico Voters Identification Card is acceptable as a government-issued form of ID, but must be accompanied with another form of government-issued ID such as a Social Security card, birth certificate, etc.