Fancy flying Mint?
Bid your way up to Mint with just a few clicks.
Arrive in Mint condition with lie-flat seats and award-winning service.
Mint®
With lie-flat seats and suites, restaurant curated dining and more, JetBlue's award-winning take on premium travel will have you arriving in Mint condition.
- A fully lie-flat seat or suite
- Restaurant-inspired small plates & beverage menus
- Large touchscreen with free live TV, on-demand movies and shows, & more
- Tuft & Needle Sleep Experience, including T&N's Adaptive Foam pillow & customizable blanket
- Free high-speed wi-fi with multiple power ports and wireless charging
- Residential touches and extra storage space for shoes, laptops & more
- Two checked bags included
- Early boarding, plus dedicated check-in and priority security
Frequently Asked Questions
Upgrade Benefits
Upgrade benefits vary depending on the experience and route but may include:
- Priority check-in, boarding, and bag handling
- Access to airport lounges (where applicable and available)
- Additional bag allowance (in some cases)
- Extra legroom and comfort seating
- Complimentary alcoholic beverages and a premium snack offering or dining service (depending on the experience)
- Priority customer service support
Specific features depend on the aircraft, and route.
No. Benefits typically apply only to the upgraded flight segment, not the entire itinerary.
Managing Your Upgrade
Yes, you can modify or cancel your bid within the allowed timeframe, provided it has not already been accepted. After acceptance, the upgrade cannot be changed, transferred, retained, or applied to another flight, except as described in the Bidding Upgrade refund and rebooking sections. Instant Upgrades cannot be modified or canceled once accepted, except as described in the Instant Upgrade refund and rebooking sections.
No. Upgrades cannot be transferred to another customer.
Except where the airline rebooks you following an airline-initiated disruption or cancellation and elects, subject to availability, to apply the upgrade to the rebooked flight, you have no right to transfer, retain, or change an upgrade for another flight, itinerary, date, or customer.
- If multiple travelers are on the same booking, upgrades will apply to all travelers
- If customers are on separate bookings, each booking must submit their own upgrade request
- Bookings may not be split for the purpose of partially upgrading a party.
If no upgrade offer is available, it may be due to limited availability or eligibility restrictions.
You may ask at the airport if you have any options for upgrades available.This program does not limit any refund that the law requires. For example, a customer must get a refund if they paid for an extra service and do not receive it for reasons that are not their fault. A customer must also get a refund if a covered flight is canceled or seriously disrupted, such as by a major delay or a major change, including a change that affects disability access, and the customer does not accept other transportation or compensation. These terms are defined by U.S. Department of Transportation (DOT) rules. If DOT rules require a refund, the refund will be issued automatically when required. It will also be issued within the time DOT rules require. In general, that means within 7 business days for credit card purchases and 20 calendar days for cash, check, debit card, or other forms of payment, unless the DOT changes those time limits.
General Questions About Upgrades
A bidding upgrade allows you to make an offer for an upgrade on your flight at a price you choose. If your offer is accepted, your reservation will be upgraded and you'll receive the benefits associated with that upgraded experience.
You may submit, modify, or cancel your offer up to 30 hours¹ before scheduled departure, provided it has not already been accepted. All submitted offers are reviewed, and selected bids are accepted based on availability and other factors.
¹- up until 25 hours on select routes
The process is simple:
- Book your flight through the airline’s website or any authorized sales channel
- If eligible, you will receive an invitation to bid for an upgrade (during booking, via email, or a dedicated upgrade page)
- Select the flight segment you wish to upgrade
- Enter your offer amount and payment details (your card will only be charged if your bid is accepted)
- Receive confirmation by email
- You may submit, modify or cancel your offer up to 30 hours (25 hours on select routes) before scheduled departure, provided it has not yet been accepted. All submitted offers are reviewed, and selected bids are accepted based on availability and other factors
- If your offer is successful, you will receive an upgrade confirmation before departure
All customers are notified whether their offer has been accepted or declined.
Once accepted, your upgrade fee is non-refundable except as described in the bidding upgrade Refund Policy and Rebooking Scenarios sections or where required by law or regulation. You do not have the right to transfer, retain, or apply an accepted upgrade to another flight.
No. Submitting an offer is free. Your card will only be charged if your upgrade is confirmed.
An Instant Upgrade allows you to secure an upgrade for the selected flight segment immediately at a fixed price, without bidding.
This option may be available within a defined time window before departure. By selecting “Buy Now”:
- Your upgrade is confirmed instantly, if available
- Your payment is processed immediately
- If available and successfully purchased, the upgrade is confirmed for the selected flight segment
Please note: Instant Upgrades are non-refundable and cannot be changed, transferred, retained, or applied to another flight once confirmed, except as described in the Instant Upgrade Refund Policy and Rebooking sections.
- Book your flight through the airline or a partner channel
- If eligible, view upgrade options via email, in Manage Booking, or a dedicated upgrade page
- Select the flight segment you want to upgrade
- Choose the “Buy Now” option if available
- Enter your payment details and confirm
- Receive immediate confirmation via email
Terms & Eligibility
No. Your original fare rules and conditions remain unchanged unless otherwise specified.
In most cases, your original bag allowance remains the same. Some airlines may offer additional allowance depending on the upgrade—please check specific terms.
Yes. Upgrades are usually applied per flight segment, allowing you to choose which part of your journey to upgrade.
Eligibility depends on the airline, fare type, book characteristics and route. In general, upgrades may not be available for:
- Unconfirmed bookings
- Certain promotional or restricted fares
- Group bookings (typically more than 9 customers)
- Customers traveling with infants
- Charter flights
If you are unsure, contact the airline or check your booking online.
You can check availability through:
- Dedicated upgrade page
- Upgrade invitation emails sent before departure
Bid to Upgrade - Terms & Conditions
Customers may submit an offer to upgrade ("Upgrade Offer") their travel experience for eligible flights, provided they hold a confirmed ticket.
Eligible upgrade paths may include:
- Core → Mint
- EvenMore → Mint
Eligibility is subject to fare type, route, booking characteristics, and availability.
Upgrade Offers are available only on selected flights operated by the airline and only for select confirmed bookings.
Upgrade Offers can be submitted via the airline's website or designated booking management channels by completing the required form.
By submitting an Upgrade Offer:
- The Upgrade Offer is editable or cancelable up until 30 hours¹ before scheduled departure, unless it has already been accepted.
- Once accepted, the upgrade is final and may not be changed, transferred, retained for later use, or applied to another flight, except as expressly provided in the Refund Policy and Rebooking Scenarios sections below.
- Customers will be notified of the outcome by email prior to departure (timing may vary).
¹ Up until 25 hours on select routes.
Upgrade Offers are evaluated based on multiple factors, including:
- Availability in the upgrade experience
- Offer amount
- Operational considerations
Before acceptance:
Customers may modify or cancel their Upgrade Offer up until 30 hours (25 hours on select routes) before scheduled departure, provided it has not already been accepted.
After acceptance:
Customers may not change or cancel the upgrade, except as expressly provided in the Refund Policy and Rebooking Scenarios sections below.
If the booking includes multiple customers:
- The Upgrade Offer will apply to all customers in the booking.
- The total cost will be calculated per customer and multiplied accordingly.
If submitting an Upgrade Offer on behalf of others, the customer must have authorization to do so.
- Payment is only charged if the Upgrade Offer is accepted.
- The total amount includes all applicable taxes and fees.
- Some previously purchased services may no longer apply after an upgrade.
- If ancillary services have already been purchased which are now included in the upgraded experience, no refund will be issued for those previously purchased ancillary services.
- If ancillary services have already been purchased and are now no longer included in the upgraded experience, a refund will be issued.
The upgrade does not modify the original ticket's:
- Fare rules
- Change or cancellation policies
- Bag allowance (unless otherwise stated)
If accepted:
- Customers will receive confirmation via email.
- An ancillary entry will be added to the booking reflecting the upgraded purchase, with a receipt (in the form of an Electronic Miscellaneous Document or EMD) issued to reflect the amount paid.
If the Upgrade Offer is not accepted:
- No charges will be applied.
- The original booking and services remain unchanged.
Accepted upgrades:
- Are valid only for the customer(s) in the original booking and the flight segment for which the upgrade was accepted.
- Cannot be transferred to another person, flight, itinerary, date, or booking, and cannot be retained, converted, or reapplied at the customer's request.
Upgrades are generally non-refundable unless:
- The flight is cancelled by the airline or otherwise disrupted by the airline and the customer rejects the airline's rebooking offer.
- The upgrade cannot be honored due to operational reasons (e.g., aircraft change).
- Required by law or regulation.
If a flight is cancelled or disrupted and rebooked:
- The airline may apply the upgrade to the rebooked flight (subject to availability).
- The customer has no unilateral right to require that the upgrade be applied.
- If the airline does not apply the upgrade to the rebooked flight, if the upgraded experience is unavailable, or if the customer declines the rebooking, a refund will be issued for the upgrade.
Approved refunds will be:
- Returned to the original form of payment.
- Processed in the original transaction currency.
These conditions are subject to:
- The airline's General Conditions of Carriage.
- Applicable laws and regulations.
Instant Upgrade – Terms & Conditions
Customers may purchase an Instant Upgrade for eligible flights if they hold a confirmed booking in a different travel experience.
Eligible upgrade paths may include:
- Core → Mint
Eligibility is subject to fare type, route, booking characteristics, and availability.
Instant Upgrades are offered:
- On select flights only.
- Within a defined period of time prior to departure.
Customers can purchase an upgrade via:
- The airline website
- Manage Booking
- Upgrade specific pages and website
- Upgrade communications
- Payment is processed immediately upon purchase.
- A successful upgrade is confirmed instantly.
Please note that between being presented the offer and attempting to purchase the offer, availability might change such that the upgrade experience is no longer available. If this is the case, no charge will be processed and no upgrade given.
The total upgrade price shown before purchase includes applicable taxes and fees.
Once purchased:
- Instant Upgrades cannot be changed, cancelled, refunded, transferred, retained for later use, or applied to another flight, except as expressly provided in the Refund Policy and Rebooking sections below.
If the booking includes multiple customers:
- The upgrade applies to all customers.
- Total cost is calculated as the upgrade amount per customer multiplied by the total number of customers.
Customers purchasing on behalf of others must have proper authorization.
- Some previously purchased services may no longer apply.
- No separate refunds will be issued for overlapping services included in the upgraded experience. Otherwise, refunds on the upgraded experience are only available as described in the Refund Policy and Rebooking sections below.
The upgrade does not change:
- Fare rules
- Change or cancellation policies
- Bag allowance (unless otherwise specified)
Upgrades:
- Apply only to the original flight segment and customer(s) for which the Instant Upgrade was purchased.
- Cannot be transferred to another person, flight segment, itinerary, date, or booking, and cannot be retained, converted, or reapplied at the customer's request.
If payment is not successfully processed:
- The upgrade will not be confirmed.
- No charges will be applied.
Refunds are only issued if:
- The flight is cancelled or otherwise disrupted by the airline and the customer rejects the airline's rebooking offer.
- The upgrade cannot be delivered due to operational reasons.
- Required by law or regulation.
If rebooked due to cancellation or disruption:
- The airline may apply the Instant Upgrade to the rebooked flight as part of the rebooking process (subject to availability).
- The customer has no unilateral right to require that the Instant Upgrade be applied.
- If the airline does not apply the Instant Upgrade to the rebooked flight, if the upgraded experience is unavailable, or if the customer declines the rebooked flight, a refund will be processed for the Instant Upgrade.
Refunds will be:
- Issued to the original form of payment.
- Processed in the original currency.
These terms are subject to:
- The airline's Conditions of Carriage.
- Applicable laws and regulations.