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Unaccompanied Minors (UMNR)

JetBlue offers special service for children between the ages of 5 and under 14 years old who are flying by themselves.

Booking an unaccompanied minor

The unaccompanied minors (UMNR) program is mandatory for children between the ages of five and under 14 years. A child who has reached their 14th birthday and is traveling alone is no longer considered an unaccompanied minor and must be booked as an adult; however, customers may request additional assistance under these circumstances.

In an effort to guarantee safety, JetBlue limits the number of unaccompanied minors booked on each flight to a total of three. 

Travel for unaccompanied minors may be booked on jetblue.com. When completing the online booking, a fee of $150 per-person, per-way will automatically be applied to the total price and must be paid at the time of booking.

At this time, unaccompanied minors are not able to travel on JetBlue flights to and from U.K./Europe.

Required documents and identification

Unaccompanied minor form

The Unaccompanied Minor Form is available online and must be filled out prior to travel. Please print three copies of the completed form for each flight and bring them with you to the airport. Be prepared to enter the name as it appears on the photo ID of the person dropping off and picking up the child. 

Drop-off and pick-up requirements

Drop-off information:

  • The parent/guardian must have three copies of the UMNR form. 
  • The parent/guardian must have their name, address and cell phone number documented on the UMNR’s reservation. 
  • The parent/guardian may not leave the airport until the UMNR is on board the aircraft and the aircraft has departed. We ask that the parent/guardian remain at the gate until the aircraft has departed in case of a gate return or other delay. In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can meet the UMNR. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate. 

Pick-up information:

For the safety of our Unaccompanied Minors, the person picking up the child at the arrival airport must be the designated arrival guardian listed on the Unaccompanied Minor form completed at drop-off.
The pickup guardian must present valid photo identification that matches the name on the form.
 
Requesting a gate pass (when available)
If gate passes are available at the arrival airport, the pickup guardian may request one to meet the Unaccompanied Minor at the gate.

  • The pickup guardian should go to the JetBlue ticket counter and request a gate pass at least 30 minutes before the flight arrives.
  • Only one (1) person will be permitted to go to the gate.
  • The person requesting the gate pass must present a valid photo ID that matches the arrival guardian listed on the Unaccompanied Minor form.

If gate passes are not available. A JetBlue airport team member will provide instructions on where to meet the Unaccompanied Minor. In most cases, pickup will be directed to the Baggage Service Office/area.
 
Note: Pickup and gate pass procedures may vary by airport due to local security requirements and operational considerations. JetBlue airport crewmembers will provide instructions at the arrival airport when needed.

On board and in flight

Seating

Unaccompanied minors may not occupy Mint®, EvenMore®, extra legroom or preferred. As an additional safety precaution, they will be seated at the back of the aircraft in designated seats so the inflight crew can assist them as needed. 

Carry-on bags

Unaccompanied minors are always allowed to bring a carry-on bag that fits in the overhead bin and a personal item that fits under the seat in front of them. 

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Travel guidelines

Connecting flights and other airlines

Unaccompanied minors may only travel on nonstop flights. They will not be permitted on connecting flights or direct flights (a flight that makes a stop but does not change aircraft).

JetBlue does not provide any escort for unaccompanied minors to flights connecting with other airlines. Customers will be responsible for any transfer of their unaccompanied minors from JetBlue to other airlines. Unaccompanied minors are not allowed on JetBlue bookings with other airlines (interline/codeshare flights). 

International travel

Every country requires special documentation, such as a notarized letter, stating that the unaccompanied minor has permission to fly alone. Customers are responsible for knowing the requirements prior to travel and providing the necessary documentation.

At this time, unaccompanied minors are not able to travel on JetBlue flights to and from U.K./Europe.

Children traveling with other customers

Children between the ages of 2 and 13 may be escorted without unaccompanied minor status if the customer accompanying the child is at least 14 years of age or older.

If the child will be traveling with a customer on a separate reservation, the child's travel will need to be booked by contacting JetBlue to make sure the unaccompanied minor fee is waived. In addition, the $25 per-person service fee will be waived.

You will be asked to provide the accompanying customer's six-letter confirmation code for their reservation. Please have this information available prior to contacting JetBlue for booking assistance.

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