Traveling with stuff? We've got your bag. Find the info you need about getting your checked bags and carry-on bags, sports equipment and musical instruments, assistive devices and oversized luggage from point A to point B.
Keep calm and carry-on. Each customer is allowed one personal item (purse, small backpack, briefcase, laptop, etc.) plus one carry-on bag.
Including wheels and handles, carry-on bags must not exceed 22" L (55.88 cm) x 14" W (35.56 cm) x 9" H (22.86 cm) and personal items must not exceed 17" L (43.2 cm) x 13" W (33 cm) x 8" H (20.32 cm).
Carry-on bags may be stowed in the overhead bin or underneath the seat in front of you, while personal items must be placed underneath the seat in front of you.
Before you pack, make sure your bags meet our checked bag size dimensions and weight requirements.
Bags that don’t meet the dimensions and/or weight restrictions are considered oversized and/or overweight and will be charged as follows:
You can always check bags to your destination. See the table below for the applicable fees.
The fee for the 3rd (or more) checked bag is $150 and only available at the airport.
If you’re checking bags, it’s always best to make sure you have plenty of time to deal with any baggage needs before your flight. Please note: Bags will NOT be accepted for check-in more than six hours prior to a flight's scheduled departure time.
Traveling with a stroller, crutches, wheelchair or other assistive devices? No worries. They won’t count towards your carry-on or checked baggage limit, however, they are subject to carry-on size and weight restrictions. Most assistive devices will fit in the overhead bins. If not, they will be gate-checked, and will be some of the first items brought to the jetbridge. You may also request to pick it up at bag claim.
If your bags have been delayed or damaged, it's important to file a report with a JetBlue crewmember while you’re at the airport. If you need to make the claim once you've left the airport or follow up on a bag report, please call our Baggage Service team at 1-866-538-5438.
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