Group Bookings

If you are booking as a family or small group and are ready to purchase your tickets, you can book online by creating multiple reservations of up to seven people at a time.

Book your small group here 

If you are booking a group with 8-9 travelers, please contact us for assistance.

If you are booking a sports, church, youth or similar group of at least 10 travelers, JetBlue’s group bookings are designed with you in mind. To book a group, contact the JetBlue Groups Desk.

JetBlue Groups Desk
Monday thru Friday
8am to 7:30pm ET (5am to 4:30pm PT)
1-888-JETBLUE (1-888-538-2583), option 2

Please note the following when considering a group booking:

• JetBlue groups start at a minimum of 10 people traveling on the same flights.
• Fare quotes are valid for up to two weeks when booking 120 days or more from departure, depending on dates of travel and time of quote.
• Payment for group bookings, including deposits and fees, is only collected in U.S. dollars.
• Seats are held with a nonrefundable deposit of $50 per seat until 30 days prior to departure (60 days on international bookings within North and South America). For transatlantic bookings the nonrefundable deposit is $150 per seat. 
• Traveler information is due 30 days prior to travel.
• Cancellation of seats once a deposit payment has been made will result in forfeiture of all monies paid.

JetBlue does not discount group fares or honor lower fares on group bookings.

JetBlue group guidelines

The following guidelines for group bookings take precedence over JetBlue’s general fare rules and restrictions.

Please note: Individuals in group bookings are not able to check in online, through the JetBlue mobile app, or at an airport kiosk. When you arrive at the airport, please proceed to the ticket counter and a crewmember will be happy to assist you with your check in.

You can submit a request for a group booking on our website. Once you do, one of our dedicated groups crewmembers will contact you within the next few business days with a quote and help answer any questions you may have.

Please keep in mind that submitting the online request does not hold space or guarantee availability or fares.

Group size qualifications

• 10 or more customers (i.e. sports, youth, church, school, or community groups).
• All group customers must be booked on the same flight on the same day. Customers traveling separate from the group are considered individual bookings and regular fare rules and restrictions apply, including unaccompanied minor fees.
• All groups with minors under the age of 18 must have adequate chaperones traveling with the group on the same reservation. Chaperones must be 18 years of age or older.

Deposit

• For flights in North and South America, a nonrefundable deposit of $50 per person, per reservation is required within 14 days of the date of booking when booking 120 days or more prior to departure.
• For transatlantic flights, a nonrefundable deposit of $150 per person is due within 14 days of the booking date when booking 120 days or more prior to departure.
• Your deposit is applied toward your final payment.
• JetBlue may cancel the reservation if your deposit is not received by the due date.

Payment info

• Final payment is due 30 days prior to departure for domestic travel.
• Final payment is due 60 days prior to departure for international and transatlantic travel.
• If final payment is not received by the due date, JetBlue may cancel the reservation(s) without notice and all monies paid are forfeited.

Payment types

• Payment for group bookings, including deposits and fees, is only collected in U.S. dollars. Foreign currency conversion rates may vary.
• We accept most major credit cards, personal checks, agency checks and money orders. Your contract will provide specific details.
• We're limited to four payment transactions per group.
• Payments must be in our Salt Lake City, UT office on or before the payment due date.
• Other payment restrictions may apply depending on your dates of travel.

Name guidelines

Customer names

• All customer names are due 30 days prior to departure for domestic, international, and transatlantic travel.
• If names are not received by the due date, JetBlue may cancel the reservation without notice. Cancellation fees apply.

Name changes

• Name changes can be made for a fee of $100 per name, plus any applicable taxes and fees. Name changes must be completed at least 72 hours prior to departure.
• Name corrections can be made at no additional charge and must be completed at least 72 hours prior to departure.

Deviations

• After final payment has been made and the itinerary has been ticketed, individual deviations from the group are allowed for a fee of $135 per person plus the increase in airfare. Your group will be allowed to deviate up to 20% of the total group size.
• New travel dates are permitted two weeks prior to or after departure.
• Any deviation is subject to the JetBlue change fee plus any increase in airfare.
• All deviations must be requested by the group leader.

Changes, cancellations, fees and refunds

• For domestic travel, changes/cancellations made within 30 days of departure will result in complete forfeiture of the monies paid.
• For international and transatlantic travel, changes/cancellations made within 60 days of departure will result in complete forfeiture of the monies paid.
• Any domestic, international, or transatlantic group booking that is changed or cancelled after deposit is paid but prior to making full payment is charged a $135 change fee per person plus any increase in airfare.
• If a change is made after full payment is made but outside of 30 or 60 days (depending on the destination) from departure, it is subject to a $135 change fee per person plus any increase in airfare. If a change after full payment results in a lower fare, the difference will be forfeited.
• All payments are non-refundable.
• If your group drops below 10 customers prior to making full payment, the reservation(s) is cancelled and rebooked at current fare, forfeiting any deposits that have already been paid. Fees will apply. The general fare rules and restrictions will apply to the new reservation.
• All changes must be made by calling the JetBlue Groups Desk. 

Additional tickets/Internet bookings

• Tickets added after original group reservation is made will be at the current fare, and payment in full may be required at time of booking.
• Tickets booked on the internet will not be considered part of the group, and cannot be added to the group. Internet bookings are subject to our general fare rules and restrictions, including unaccompanied minor fees.
• We are unable to add minors who have been booked on separate reservations to the group booking.

Seat assignments

• A block of seats will be assigned after deposit has been made. We will do our best to seat your group together based on seat availability at time of deposit. Seat assignments are not guaranteed and are subject to change.
• After final payment and customer names have been received and the seats ticketed, you may purchase EvenMore® or extra legroom seating. Payment for purchase of EvenMore® seating is due at the time of purchase.

TrueBlue and Mosaic

• TrueBlue numbers cannot be added to group reservations.
• Mosaic benefits cannot be applied to group reservations.
• Frequent flyer numbers from other airline programs cannot be added to group reservations.
• You can request points for any JetBlue-operated flight that you have taken within 12 months of the flight date. Sign in to your TrueBlue account after travel and use the Request missing points link.