Travel Bank is an online account for managing travel credits with JetBlue. A Travel Bank account is created when a travel credit is issued to a customer. Credits are valid for one year from the date of issuance and are valid until 11:59PM on the date of expiration. Due to the evolving coronavirus situation, we have extended the deadline for using Travel Bank credits:
- If you have a Travel Bank credit from a previous flight purchase that is expiring between February 27 and May 31, it will now expire December 31, 2020.
- If you are issued a new travel credit for flight purchases between February 27 and May 31, these credits will now have an 18 month expiration period as opposed to the typical 12 months.
Refer to your Travel Bank statement to view your current balance, any transactions, and each credit's expiration date. We are working to have your statement updated to reflect the 18 month expiration period and you will receive a confirmation email by mid-April to confirm this update.