Qatar Airways

Mosaic perks apply to JetBlue-operated flights and typically don't extend to flights operated by our partner airlines. However, thanks to our Blue Sky partnership with United, Mosaics now receive some additional benefits when linking their TrueBlue number to their United reservation.

No, spend on Qatar Airways-operated flights is not eligible to earn tiles towards Mosaic status. For codeshare flights booked on jetblue.com, you can only earn tiles on the JetBlue-operated portion of the itinerary, if applicable.

Yes. To book a Qatar Airways flight using TrueBlue points, simply search for your desired routing on jetblue.com and select “use TrueBlue points” as you normally would. You can even book the award-winning Qsuites on select international routes - subject to availability.  

Yes, cancellations are permitted prior to the departure of the first outbound flight. Points will be deposited back to your TrueBlue account and taxes will be refunded as a JetBlue travel credit. If your ticket is partially flown, you will need to contact us to cancel your remaining itinerary.  

No. Changes to date, flight times or routings are not permitted. However, you may cancel an award booking before departure of the first outbound flight, so we recommend booking separate one-way award bookings to maximize your flexibility.  

At this time, mixed carrier awards are not possible. You will need to create a separate booking for any JetBlue operated flight.

You may book a roundtrip that uses different airlines on each direction (e.g., outbound on JetBlue and return on partner airline), but each one‑way award must be flown entirely by a single operating carrier.   

No. While Cash + Points lets you stretch your cash or TrueBlue points to pay for JetBlue-operated flights and JetBlue Vacations packages, with a combination of both, award travel bookings with other airlines are not eligible for partial points payments.   

If you have any questions on an existing, ticketed reservation to/from Sydney, Brisbane, Melbourne, Perth, or Adelaide on Qatar Airways, you can reach Qatar Airways Australia at +61 283201015.

For future flights, contact Qatar Airways with your confirmation number and TrueBlue number. To request points, go to the Request Missing Points page and fill in the required information.

Point requests may take up to 30 days to be added to your account, and your request history can be viewed in the Request History section within the TrueBlue site. Retroactive point requests are valid for flights on or after October 21st, 2021 and can be requested up to 180 days after the flight.

To qualify, flights must be operated by Qatar Airways and booked in an eligible booking class. Please note that Qatar Airways codeshare flights operated by other carriers are not eligible for points accrual.

To qualify, flights must be operated by JetBlue and booked in an eligible booking class. Please note that JetBlue codeshare flights operated by other carriers are not eligible for points accrual. Learn more about earning Avios. 

No. You can only earn points from one program for each flight. Only one frequent flyer number can be attached to your reservation.

You can provide your TrueBlue number to a JetBlue customer service agent when checking in at the airport, or by contacting us.

You can make your booking on and add your TrueBlue number when you complete the reservation. Or, you can also call Qatar Airways directly at 1-877-777-2827 to add your TrueBlue number to your itinerary.