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Travel Alerts

Last updated: October 15, 2026 | 11:40pm ET

New York area storms fee waiver

Last updated: Thursday, October 15, 2026 | 11:40pm ET

Due to anticipated severe weather in the New York area, we will waive change/cancel fees and fare differences for customers traveling on JetBlue operated flights Friday, October 16, 2026, to/from the following cities:

  • Islip/Long Island, NY (ISP)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Newark, NJ (EWR)
  • Westchester County, NY (HPN)

Customers may rebook their flights for travel through Wednesday, October 21, 2026, online in the manage trips section of jetblue.com prior to the departure time of their originally scheduled flight. Customers with cancelled flights may also opt for a refund to the original form of payment. Original travel must have been booked before Thursday, August 15, 2026.

If your reservation is part of a group booking of 10 or more people, you must call 1-800-JetBlue (538-2583) to make changes to your reservation.

Information for Travel Agents

Air Traffic Control delays

Last updated: August 27, 2026 | 12:00pm ET

Learn about Air Traffic Control (ATC) delay impacts on flights and visit the Department of Transportation (DOT) website to view airports currently affected by ATC delays.

Ebola-related travel restrictions

Last updated: August 21, 2026 | 3:15pm ET

The U.S. government has implemented temporary travel restrictions and screening requirements related to the Ebola outbreak affecting the Democratic Republic of the Congo (DRC), Uganda, and South Sudan.

Customers who have traveled to or through one of these countries within the past 21 days may be subject to restrictions on travel to the United States or additional entry screening requirements.

Before traveling, please review the latest CDC guidance for travelers returning from Ebola-affected areas to understand the requirements that may apply to your trip.

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