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Travel Agency Bookings

If you didn't book through us, no problem! Here's what you need to know.

Changing and canceling

Reservations made through a travel agency, including online travel agencies (i.e. Expedia, etc.), may be eligible for a change or cancellation on jetblue.com from the Manage Trips page, through the original booking source, or by contacting JetBlue. Depending on the type of fare, rules and restrictions may apply. 

There is a one-time, nonrefundable $50 per-person service fee that applies on all travel agency bookings which may otherwise be self-managed on jetblue.com. If you're unable to self-manage your reservation on the website and wish to avoid the service fee for your third-party reservation, we recommend contacting the agency or individual you booked through.

If you still need help with your reservation made through a travel agent, please contact us.

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