Did you create a duplicate booking? Read on to find out how to fix it and check out other important policies.
Need to change a flight? Check out our policies for refundable and nonrefundable fares.
Avoid chargebacks, follow these ARC guidelines.
Need to get a hold of us? Find the number for your specific need.
JetBlue Airways carefully reviews all reservations to address unnecessary GDS costs. Any booking or ticketing violations made and/or not corrected will result in a debit memo and a Service Charge.
Do you have questions about JetBlue's fare options? Read on to get the answers you're looking for. For more information when changing/canceling a fare option, check out our Change & cancellation policy page above.
Do you book GSA travel? Read on to find out the requirements for booking a GSA fare on JetBlue.
Did the fare you bought last week go down? Read on to find out how to issue a credit for the fare difference.
Learn more about specific International policies including documentation info for Cuba, Senior Citizen fares to Ecuador, Children's fares to the Caribbean, Infant ticketing, and international conjunctive tickets.
Flight canceled due to weather? Get information for how to rebook or refund using a waiver code.
Learn the difference between a name correction (misspelling) and name change (more than three letters, or using a ticket for another customer) policies. Find instructions for exchanging the ticket when completing a name change.
Did your customer miss their flight? Read on to find out how to rebook them per our no show policy.
Are those new flight times not going to work? Rebook your customer using a waiver code without calling JetBlue.
Need seats for your customers? Get a seat assignment right in your GDS or go online at www.jetblue.com to buy an Even More® Space seat.
Need ticketing authority granted for your agency? Email our Travel Agent Support Desk for help.
Want to know our flight firming policies? Read on to make sure your segments are ticketed before the ticketing time limits run out.