An irregular operation (IROP) exists anytime a flight fails for any reason to operate on schedule, is cancelled, or has a change of equipment which cannot accommodate all confirmed customers who present themselves for check-in. To compensate for customer inconvenience as a result of the irregular operations JetBlue will attempt to reroute the customer on the next available flight(s) and revalidate the ticket.
JetBlue uses waiver codes to allow travel agents to self-serve during irregular operations. If JetBlue cancels a flight (non-operational) that is not part of a large event, follow IROP guidelines for cancellation options and use waiver code 'OPCANX'. In either case, you do not need to call Reservations. View weather related events, up to date and past dated waiver code information, and affected flights/market information here.