JetBlue welcomes the opportunity to provide caring customer service to our customers with disabilities. In order to provide the assistance for your unique travel needs, JetBlue recommends you make your reservation as soon as possible. Our online booking tool enables you to add your own Special Service Request and choose your own seat assignment. Should you need any assistance, please call 1-800-JETBLUE (538-2583). There is never an extra fee charged when adding a special service request. JetBlue offers assistance specific to your needs through the Disability Assistance Line. Call 1-855-ADA-LINE (232-5463)
Please take a moment to read through the information provided below that will help us best assist you.
Be sure to let JetBlue know if you need a wheelchair in any of our destinations to help ensure a better JetBlue experience.
If you need assistance, be sure to let our gate agents know if you need to pre-board your JetBlue flight.
Special guidelines must be followed when traveling.
If you have a special service request for language assistance, we would like to provide you with important information to help with your travel on JetBlue.
JetBlue recognizes the challenges associated with cognitive disabilities such as dementia, Down syndrome, autism and Alzheimer's. Please let JetBlue know what assistance is needed to provide the best travel experience.
JetBlue is committed to caring for our customers with disabilities.