Flights Terms and Conditions

Travel flexibility

There are no change or cancellation fees on most of our fares. This includes Blue, Blue Plus, Blue Extra, EvenMore® and Mint fares. For info about Blue Basic fares, including fees and restrictions, see below. Fare difference and fare rules on date of change apply. 

Change and cancellation fees may apply to JetBlue Vacations packages.  

Fares

All fares are subject to availability and may change without notice. Fares may not be available on all days or on all flights. Certain fares may only be available for new bookings only and/or must be purchased at jetblue.com. All fares must be purchased at time of reservation, and are nonrefundable and nontransferable. Unless otherwise specified, fares are nonstop and one-way (some fares, including most fares to the U.K./Europe, are round-trip fares). Reservations made one week or more prior to a flight's scheduled departure may be cancelled without penalty up to 24 hours after the reservation is made.

Fares are inclusive of government taxes and fees. View more information on taxes and fees. Full fare price, including all applicable taxes and fees, must be paid at the time of purchase. Taxes and fees not collected by JetBlue (for example, a departure tax collected at an airport payable directly to a government official) are not included in the fare. Fares also do not include applicable fees for baggage fees or optional services.

Baggage and Optional Services

U.S., Latin America, Caribbean and Canada

For off-peak Blue, Blue Basic, Blue Extra and EvenMore® fares, the first checked bag fee is $45¹ and the second checked bag fee is $60². For off-peak Blue Plus fares, one checked bag is included and the second checked bag fee is $60. For Mint fares: two checked bags are included. For all off-peak fares, the fee for a 3rd checked bag is $125, and for a 4th checked bag (or more) is $150. View peak-season bag pricing and travel dates.

Checked bag fees are only refundable if the entire booking is cancelled prior to scheduled departure. All bags are subject to applicable  limitations, including to size/weight restrictions. Other fees apply for oversized, overweight or extra bags, or for other products or services that are sold separately, including, without limitation, pet fees, unaccompanied minor fees, EvenMore® seats, Core (preferred) seats, pillows and blankets, or headsets. View bag fees and other optional services and fees.

All fares include both a carry-on bag and personal item. Carry-on bags may not exceed 22" L (55.88 cm) x 14" W (35.56 cm) x 9" H (22.86 cm). 

Transatlantic flights

For off-peak Blue Basic fares, the first checked bag fee is $65/£55/€60 and the second checked bag fee is $105/£85/€95. For off-peak Blue, Blue Plus, Blue Extra and EvenMore® fares,  one checked bag is included and the second checked bag fee is $105/£85/€95. For Mint fares: two checked bags are included. For all off-peak fares, any additional bags are $200/£150/€185 each. View peak-season bag pricing and travel dates.

Checked bag fees are only refundable if the entire booking is cancelled prior to scheduled departure. All bags are subject to applicable  limitations, including to size/weight restrictions. Other fees apply for oversized, overweight or extra bags, or for other products or services that are sold separately, including, without limitation, pet fees, unaccompanied minor fees, EvenMore® seats, Core (preferred) seats, pillows and blankets, or headsets. View bag fees and other optional services and fees.

All fares to/from the U.K./Europe include both a carry-on bag and personal item. Carry-on bags may not exceed 22" L (55.88 cm) x 14" W (35.56 cm) x 9" H (22.86 cm). 

Personal items must fit under the seat in front of you and may not exceed 17" L (43.2 cm) x 13" W (33 cm) x 8" H (20.32 cm). An approved pet carrier counts toward your personal item allowance.

Changes and Cancellations on Nonrefundable Fares³

There are no change/cancel fees on most fares, except Blue Basic.

All reservations made one week or more prior to a flight's departure may be cancelled without penalty up to 24 hours after the reservation is made.

Blue/Blue Plus/Blue Extra/EvenMore®/Mint: No change or cancellation fee. Pay fare difference only.  

Blue Basic: No changes are allowed.⁴ Reservation can be cancelled for a fee of $100 per person (North America, Central America, Caribbean) or $200 per person (other routes), then rebooked at the new fare. 

Change and cancellation fees may apply to JetBlue Vacations packages.

General Terms for Air Travel

Air travel on JetBlue is governed by JetBlue's Contract of Carriage, a copy of which is available for inspection at all JetBlue ticket counters, and JetBlue's International Passenger Rules Tariffs on file with the U.S. Department of Transportation. Please review these documents for travel requirements and restrictions, liability limitations, and baggage rules, and requirements for the travel of minor children. Additionally, JetBlue's Customer Service Plan and Contingency Plan for Lengthy Tarmac Delays  also apply to flights operated by JetBlue.

You must present government-issued photo identification for all domestic and international travel. Please contact the relevant embassy or consulate for additional travel documentation requirements for international travel. It is your responsibility to ensure that you have the required documentation for departure and entry into your destination country. JetBlue reserves the right to deny boarding to anyone without proper documentation and is not responsible for any failure by you to have the required documentation for entry into a foreign country or return into the United States.

It is your responsibility to verify your flight information and follow JetBlue's recommended check-in times. Failure to do so may result in the loss of your seat and/or denied boarding. Other restrictions apply. See our legal page for details.