Travel Alerts

TrueBlue will be unavailable Monday, September 21, from 12:00am ET to 6:00am ET as we work to improve the TrueBlue experience.  

You will still be able to book reservations without points and add your TrueBlue number during this time. Please note that you will be unable to access your account, book award travel, or manage existing TrueBlue points reservations online or by phone during this maintenance.  

We apologize for any inconvenience and appreciate your patience while we work to deliver an improved experience. 

Road work near San Juan (SJU) airport may cause traffic delays for customers traveling to the airport. Pavement work is underway on a primary access road and is expected to continue through approximately September 22.

Customers departing SJU should allow extra travel time to reach the airport and follow posted traffic signs and directions from airport personnel.

Learn about Air Traffic Control (ATC) delay impacts on flights and visit the Department of Transportation (DOT) website to view airports currently affected by ATC delays.

The U.S. government has implemented temporary travel restrictions and screening requirements related to the Ebola outbreak affecting the Democratic Republic of the Congo (DRC), Uganda, and South Sudan.

Customers who have traveled to or through one of these countries within the past 21 days may be subject to restrictions on travel to the United States or additional entry screening requirements.

Before traveling, please review the latest CDC guidance for travelers returning from Ebola-affected areas to understand the requirements that may apply to your trip.