Travel Alerts

Due to anticipated severe weather in the New York area, we will waive change/cancel fees and fare differences for customers traveling on JetBlue operated flights Thursday, November 12 through Friday, November 13, 2026, to/from the following cities:

• Long Island/Islip, NY (ISP)
• New York, NY (JFK)
• New York, NY (LGA)
• Newark, NJ (EWR)
• Westchester County, NY (HPN)

Heavy rainfall and flooding may also cause road closures and traffic delays along the Van Wyck Expressway, impacting access to New York, NY (JFK). Customers traveling to JFK should check local traffic conditions, consider alternate transportation options, and allow extra time to reach the airport.

Customers may rebook their flights for travel through Wednesday, November 18, 2026, online in the manage trips section of jetblue.com prior to the departure time of their originally scheduled flight. Customers with cancelled flights may also opt for a refund to the original form of payment. Original travel must have been booked before Thursday, November 12, 2026.

If your reservation is part of a group booking of 10 or more people, you must call 1-800-JetBlue (538-2583) to make changes to your reservation.

Information for Travel Agents

The U.S. government has implemented temporary travel restrictions and screening requirements related to Ebola affecting the Democratic Republic of the Congo (DRC).

Effective November 3, 2026, at 11:59 p.m. EST, through December 18, 2026 (unless extended), all customers traveling on international flights to or connecting through the United States must complete a CDC Ebola Passenger Disclosure and Attestation Form before boarding. This requirement applies to all customers, including U.S. citizens and lawful permanent residents.

Before your flight: All customers traveling to the United States must complete the required CDC Ebola Passenger Disclosure and Attestation Form. To make your travel experience easier, we encourage you to submit your attestation online through the JetBlue Digital Attestation website, available beginning 24 hours before your flight.

If multiple customers are traveling on the same reservation, one person may complete the attestation on behalf of everyone listed as their authorized representative.

Important: Please complete your attestation before arriving at the airport to help avoid delays during check-in or boarding."

Customers who have been in the DRC within the preceding 21 days, or who do not complete the required attestation, will not be permitted to board flights to the United States.

For additional information, please review the CDC's official attestation requirements.

Learn about Air Traffic Control (ATC) delay impacts on flights and visit the Department of Transportation (DOT) website to view airports currently affected by ATC delays.