Travel Alerts
Severe weather fee waiver
Last updated: August 26, 2026 | 7:55pm ET
We are anticipating severe weather in the NYC and Philadelphia areas. We will waive change/cancel fees and fare differences for customers traveling on JetBlue operated flights Thursday, August 27, 2026, to/from the following cities:
- Long Island/Islip, NY (ISP)
- New York, NY (JFK)
- New York, NY (LGA)
- Newark, NJ (EWR)
- Philadelphia, PA (PHL)
- Westchester County, NY (HPN)
Customers may rebook their flights for travel through Wednesday, September 2, 2026, online in the manage trips section of jetblue.com prior to the departure time of their originally scheduled flight. Customers with cancelled flights may also opt for a refund to the original form of payment. Original travel must have been booked before Wednesday, August 16, 2026.
If your reservation is part of a group booking of 10 or more people, you must call 1-800-JetBlue (538-2583) to make changes to your reservation.
Ebola-related travel restrictions
Last updated: August 21, 2026 | 3:15pm ET
The U.S. government has implemented temporary travel restrictions and screening requirements related to the Ebola outbreak affecting the Democratic Republic of the Congo (DRC), Uganda, and South Sudan.
Customers who have traveled to or through one of these countries within the past 21 days may be subject to restrictions on travel to the United States or additional entry screening requirements.
Before traveling, please review the latest CDC guidance for travelers returning from Ebola-affected areas to understand the requirements that may apply to your trip.
Air Traffic Control delays
Last updated: August 27, 2026 | 12:00pm ET
Learn about Air Traffic Control (ATC) delay impacts on flights and visit the Department of Transportation (DOT) website to view airports currently affected by ATC delays.
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