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Rebooking a Cancelled Flight

We always want you to have a smooth and pleasant travel experience. If things don't go as planned and your flight is cancelled by JetBlue, we have options for you.

Rebooking a cancelled flight

If your flight is cancelled by JetBlue for any reason, you may rebook your travel without a fee or increase in airfare under the Manage Trips section of jetblue.com or by contacting JetBlue. Please be prepared to provide the following:

  • Confirmation number 
  • Flight number
  • Date(s) of travel
  • Customer information (such as full name, date of birth, contact information, etc.)

If we are able to move you to a different flight after your original flight is cancelled, you may already see a new itinerary when you view your reservation through the JetBlue mobile app or Manage Trips.

    Different airport options

    If you are traveling to or from one of these areas, you may choose to rebook your flight into a nearby airport. Visit Manage Trips, or contact us if you need assistance.

    Boston area

    • Boston Logan International (BOS)
    • Providence T.F. Green (PVD)
    • Worcester Regional (ORH)

    Buffalo area

    • Buffalo/Niagara International (BUF)
    • Greater Rochester International (ROC)

    Charlotte area 

    • Charlotte Douglas International (CLT) 
    • Raleigh-Durham International (RDU) 

    Chicago area

    • General Mitchell International (MKE)
    • Chicago O'Hare International (ORD)

    Daytona Beach area

    • Daytona Beach International (DAB)
    • Jacksonville International (JAX)
    • Orlando International (MCO)
    • Vero Beach Regional (VRB)

    Dominican Republic 

    • Puerto Plata International Airport (POP)
    • Santiago Airport/Cibao International Airport (STI)

    London area

    • London-Gatwick, UK (LGW)
    • London-Heathrow, UK (LHR)

    Long Island area

    • Long Island MacArthur Airport (ISP)
    • John F. Kennedy International (JFK)
    • LaGuardia (LGA)

    Los Angeles area

    • Hollywood Burbank Airport (BUR)
    • Los Angeles International (LAX)
    • Ontario International Airport (ONT)

    Mexico

    • Cancun International Airport (CUN)
    • Tulum International Airport (TQO)

    New York City area

    • Newark Liberty International (EWR)
    • Westchester County (HPN)
    • John F. Kennedy International (JFK)
    • LaGuardia (LGA)

    Philadelphia area

    • BWI Thurgood Marshall (BWI) 
    • Newark Liberty International (EWR)
    • Philadelphia International (PHL)

    Raleigh-Durham area

    • Raleigh-Durham International Airport (RDU)
    • Wilmington International Airport (ILM)

    Richmond area

    • Richmond International Airport (RIC)
    • Norfolk International Airport (ORF)

    South Florida area

    • Fort Lauderdale Hollywood International (FLL)
    • President Donald J. Trump International (DJT/PBI) (formerly Palm Beach International) 

    Tampa Bay area

    • Sarasota Bradenton International (SRQ)
    • Tampa International (TPA)

    Vero Beach area 

    • Daytona Beach International (DAB)
    • Orlando International (MCO)
    • President Donald J. Trump International (DJT/PBI) (formerly Palm Beach International) 
    • Vero Beach Regional (VRB)

    Washington DC area 

    • BWI Thurgood Marshall (BWI)

    • Ronald Reagan Washington National 

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