Group boarding
JetBlue boards by groups, which will be noted on your boarding pass above or next to your seat number. Mosaic and Mint® customers, as well as EvenMore® customers (Group A), will still have priority boarding. Customers are encouraged to remain comfortably seated until their group is called for boarding.
Customers on the same reservation and checked in together will be assigned to the same boarding group. Customers on the same reservation who check in separately are not guaranteed the same boarding group. This includes Mosaic customers.
Boarding order
- Pre-boarding for customers with disabilities
- Mint® and Mosaic 3 & 4 customers
- Mosaic 1 & 2 customers
- EvenMore® customers (Group A)
- Courtesy Boarding for active military personnel and customers traveling with children in car seats and strollers
- Group B
- Group C
- Group D
- Group E
- Group F
- All remaining customers
Note: Unaccompanied minors will be escorted to the aircraft and will board last.
Boarding cut-off times
Any customer not on board, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.
Domestic flights
Each customer must be on board the aircraft at least 15 minutes prior to departure.
International flights
Each customer must be on board the aircraft at least 20 minutes prior to departure.