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JetBlue

Boarding Procedures

JetBlue welcomes you aboard your next flight with us! If you have questions about the boarding process, you can find the answers here.

Arriving soon: A simplified boarding process.   

Starting April 29, all JetBlue flights will board by numbered boarding groups (Groups 1–8), to make boarding more intuitive, consistent, easier to follow along at the gate—and easier to hear and understand during boarding announcements. Please see below for more details.  

Group boarding

JetBlue boards by groups. Your boarding group is noted on your boarding pass above or next to your seat number. Customers are encouraged to remain comfortably seated until their group is called for boarding. If you don’t see a group number on your boarding pass, please see a gate crewmember.  

Mosaic members, and Mint® and EvenMore® customers enjoy priority boarding. Customers on the same reservation and checked in together will be assigned to the same boarding group. Customers on the same reservation who check in separately are not guaranteed the same boarding group. This includes Mosaic members. 

Boarding order

Boarding order (Through April 28, 2026) 

  1. Pre-boarding for customers with disabilities
  2. Mosaic 3 & 4 members, Mint customers 
  3. Mosaic 1 & 2 customers 
  4. EvenMore® customers (Group A) 
  5. Courtesy Boarding for active military personnel and customers traveling with children in car seats and strollers 
  6. Group B 
  7. Group C 
  8. Group D 
  9. Group E 
  10. Group F 
  11. All remaining customers 

Note: Unaccompanied minors will be escorted to the aircraft and will board last. 

Boarding order (Starting April 29, 2026) 

  1. Pre-boarding for customers with disabilities 
  2. Group 1: Mosaic 3 & 4 members, Mint customers 
  3. Group 2: Mosaic 1 & 2 members, EvenMore® customers 
  4. Group 3: JetBlue Premier Card cardmembers, JetBlue Business Card cardmembers, Blue Extra fares, Early Boarding Perks You Pick® (excluding Blue Basic fares) 
  5. Courtesy Boarding: Active military, Customers traveling with car seats or strollers 
  6. Group 4: JetBlue Vacations customers and general boarding based on seat location 
  7. Groups 5 - 8: General boarding based on seat location  

Note: Unaccompanied minors will be escorted to the aircraft and will board last. 

Boarding cut-off times

Any customer not on board, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.

Domestic flights

Each customer must be on board the aircraft at least 15 minutes prior to departure.

International flights

Each customer must be on board the aircraft at least 20 minutes prior to departure.

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