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Tropic Storm Bertha

Last Updated: 8/1/2014 3:15:00 PM EST

Travel Agents Waiver Code: Click Here

Due to Tropical Storm Bertha in the Caribbean Region, we will waive change/cancel fees and fare differences for customers traveling on Friday, August 1 through Sunday, August 3, 2014 to/from the following cities:

·         Aguadilla, PR (BQN)

·         La Romana, DR (LRM)

·         Ponce, PR (PSE)

·         Port-au-Prince, Haiti (PAP)

·         Puerto Plata, DR (POP)

·         Punta Cana, DR (PUJ)

·         Samaná, DR (AZS)

·         San Juan, PR (SJU)

·         Santiago, DR (STI)

·         Santo Domingo, DR (SDQ)

·         St. Thomas (STT)

·         St.Croix (STX)

·         Turks & Caicos Islands (PLS)


Customers may rebook their flights for travel through Wednesday, August 6, 2014 prior to the departure of their originally scheduled flight. Customers with cancelled flights may also opt for a refund. Original travel must have been booked on or before Friday, August 1, 2014. 

To rebook travel or request a refund online, click here.


For further assistance please call us at 1-800-JETBLUE (1-800-538-2583).Customers are encouraged to check the status of their flight online prior to leaving for the airport. Customers with web-enabled cell phones and PDAs may check flight status at mobile.jetblue.com.