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Quito, Ecuador Fee Waiver

Last Updated: 4/28/2016 7:21:00 AM EST

Travel Agents Waiver Code: Click Here

Due to the recent earthquake in Ecuador, we will waive change/cancel fees and difference in airfare for customers traveling on Sunday, April 17, 2016 through Saturday, April 30, 2016 to/from the following airports:

-Quito, Ecuador (UIO)

Affected customers may rebook their flights for travel through Saturday, May 7, 2016 prior to the departure time of their original flight. 

Original travel must have been booked on or before Sunday, April 17, 2016. To rebook travel or request a refund online, click here. If you are already checked in for your flight, please call us for assistance with rebooking or a refund. Customers are encouraged to check the current status of their flight before heading to the airport.

Increased Security Wait Times

Last Updated: 4/28/2016 7:21:00 AM EST

Customers traveling now through September 6, 2016 will likely experience longer-than-usual security lines at departure airports due to current Transportation Security Administration (TSA) capacity. To ensure you make it to your gate in time, please plan to arrive at least 2 hours before your flight, as wait times could be up to an  hour or more.  As always, be sure to check the status of your flight before heading to the airport.

To improve your overall airport experience, consider enrolling in TSA Precheck®. To receive TSA Precheck® expedited screening on future flights, click here to enroll now at https://www.tsa.gov/tsa-precheck. Where available, TSA Precheck® enables a faster, smarter security screening experience.