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Why JetBlueVacations
Book confidently

Why JetBlue Vacations?

100+ destinations

What’s better than having options? Having even more options.

 

JetBlue Vacations has curated vacation packages to almost every city JetBlue flies—more than 100 destinations worldwide! We work around the clock with our hotel partners to bring you a vacation experience that goes above and beyond.

Trusted hotel partners

The right hotel can make all the difference.

 

Our hotel partners are known for putting their customers first, just like us. And we’ve built relationships with some of the best in the business throughout the United States, Latin America, and the Caribbean. Whether you're looking for a boutique hotel or an all-inclusive resort, we can help.

Customer assurance

Protecting our customers.


When you travel with JetBlue Vacations, we strive to make every part of your trip feel like, well, a vacation. Unfortunately, there are times when things do not go as planned. We think it's important that you know exactly what you can expect from us and that you can purchase insurance coverage for added peace of mind.
 

Rebookings
 

Change Fees:

  • Customers who experience a Controllable Event will always have the JetBlue $200 per person change fee waived by JetBlue Vacations.

  • If there is an Uncontrollable Event, the compensation policy is consistent with JetBlue Airways' Travel Alerts, located at the top of jetblue.com.

  • When rebooking is the Customer's Choice, customer must pay the JetBlue $200 per person change fee and any applicable change fees charged by the hotel and other travel suppliers. There may also be an increase in the package price.

If airfare price goes up:

  • In a Controllable Event, if airfare price goes up at rebooking, JetBlue Vacations will rebook the airfare to the same destination for dates set by the airline at no additional fee. Travel must be rebooked within the preset timeframe.

  • In an Uncontrollable Event, compensation policy is consistent with the one set out for specific JetBlue Airways' Travel Alerts, in a link located at the top of jetblue.com.

  • When rebooking is the Customer's Choice, customer will be responsible for any increase in airfare, which must be paid at time of rebooking.

If hotel and/or car price goes up:

  • In a Controllable Event, if the price of hotel and/or car goes up, JetBlue Vacations will waive any additional hotel/car penalties and/or increases in price for the same destination. Travel must be rebooked within the preset timeframe.

  • In an Uncontrollable Event, JetBlue Vacations will contact the hotel property and/or car partner to determine and apply their policy given the uncontrollable event.

  • When rebooking is the Customer's Choice, customer will be responsible for any applicable change fees charged by the hotel and other travel suppliers, and any increase in the package price or other package components, which must be paid at time of rebooking.


Cancellations
 

JetBlue Vacations Credit:

  • Customers who experience a Controllable Event are entitled to a full JetBlue Vacations Credit, good for one year towards future JetBlue Vacations bookings,

  • Customers who experience an Uncontrollable Event are entitled to a full JetBlue Vacations Credit, good for one year towards future JetBlue Vacations bookings, less any hotel-imposed fees/penalties and less any nonrefundable Activities.

  • Customers who cancel per Customer's Choice are entitled to a full JetBlue Vacations Credit if the cancellation request meets the JetBlue Vacations policy (must cancel prior to scheduled departure) and individual hotel cancellation policy, less any hotel imposed fees/penalties and less any nonrefundable Activities. Please call 1-800-JETBLUE, option 3 to ask a JetBlue crewmember about the cancellation policy of the hotel for your JetBlue Vacations package. (Do not call the hotel directly, as the change or cancellation policies and/or fees may be specific to the JetBlue Vacations package.)

Cancellation Fees:

  • Customers who experience a Controllable Event will have the JetBlue $200 per person cancellation fee waived.

  • In an Uncontrollable Event, compensation policy is consistent with that set out for specific JetBlue Airways' Travel Alerts, in a link located at the top of jetblue.com. JetBlue Vacations will contact hotel to determine and apply their policy.

  • When cancellation is the Customer's Choice, customer must pay the JetBlue $200 per person cancellation fee and any applicable cancellation fees or penalties charged by the hotel or other travel suppliers.


In-destination
 

Customer must involuntarily extend vacation:

  • In the event a customer must involuntarily extend their vacation due to a Controllable Event, JetBlue Vacations will book and pay for the additional nights at the same hotel if available, or another hotel if the original is not available. JetBlue Vacations will make the reservation for additional days of the car rental at no additional charge.

  • In the event a customer must involuntarily extend their vacation due to an Uncontrollable Event, the customer must book and pay for hotel and car rental for the additional night(s) needed at the hotel and/or additional days needed for the car rental.

Customer must involuntarily shorten vacation:

  • In the event a customer must involuntarily shorten their vacation due to a Controllable Event, the customer is entitled to a full JetBlue Vacations Credit for unused (including nonrefundable) night(s), car rental(s) and Activities.

  • In the event a customer must involuntarily shorten their vacation due to an Uncontrollable Event, the customer may be entitled to a partial JetBlue Vacations Credit.

We recommend purchasing insurance:

There may be a possibility that something goes wrong while you are on vacation. For added peace of mind, we always recommend that you purchase insurance. When you book a vacation with us, you can purchase Allianz Global Assistance on our website during booking. The additional insurance coverage that may be purchased includes:

  • Trip cancellation up to 100% of trip cost, maximum $10K

  • Trip interruption up to 100%, maximum $10K

  • Emergency Medical and Dental $20K

  • Baggage $1K

  • Baggage delay $200

  • Travel delay $500

  • Full Concierge

  • 24-hour emergency assistance

To learn more about insurance coverage available and the terms and conditions visit Allianz Global Assistance.

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