JetBlue welcomes the opportunity to provide caring customer service to our customers with disabilities. In order to provide the assistance for your unique travel needs, JetBlue recommends the following:
Be sure to let JetBlue know if you need a wheelchair in any of our destinations to help ensure a better JetBlue experience.
If you need assistance, be sure to let our gate agents know if you need to pre-board your JetBlue flight.
Special guidelines must be followed when traveling.
JetBlue welcomes service and emotional support animals in the cabin at no additional charge. Customers will be asked at the station to verify the service the animal provides.
JetBlue recognizes the challenges associated with cognitive disabilities such as dementia, Down syndrome, autism and Alzheimer's. Please let JetBlue know what assistance is needed to provide the best travel experience.
JetBlue is committed to caring for our customers with disabilities.