Jetpaw logo
JetPaws

JetPaws is an exclusive program designed to give owners all the tips and tools they need for a smooth trip with their pet, from start to finish. We're committed to all our customers, including the four-legged ones!

Pets

About JetPaws

This free program includes:

Carrier bag-tag — a special bag-tag will be attached to your pet carrier at check-in so everyone knows your pet is ready to fly.

Petiquette™ — a handy list of all the social graces for pet travel.

TrueBlue points — earn 300 TrueBlue points on each flight segment when traveling with your pet. If you're not already a TrueBlue member, sign up now. It's free.

Haute Dogs & Cool Cats

JetPaws offers custom pet travel products for purchase including a comfy Pet Carrier designed by JetBlue and Cindy Adam's Jazzy® Park Avenue Dog and a nifty JetPaws Pet Travel Kit.

SHOP NOW

Before you go

  • Check the vaccination and documentation required for each destination on your trip.
  • Don't forget your pet's identification tags and license.
  • Remember your pet carrier can not exceed 17"L x 12.5"W x 8.5"H and the combined weight of your pet and the carrier must not exceed 20 pounds.

Booking your pet

Pets can be booked online or you can call 1-800-JETBLUE (538-2583).
Remember:

  • There is a pet fee of $100 each way.
  • It is best to book early. A limited number of pets are allowed on each flight.
  • Only one pet per customer is allowed.
  • Your pet carrier can not exceed 17"L x 12.5"W x 8.5"H and the combined weight of your pet and the carrier must not exceed 20 pounds.
  • Your pet and carrier count as one carry-on bag onboard.
  • We can not accept pets going to Jamaica (MBJ and KIN), Barbados (BGI), St Lucia (UVF) the Cayman Islands (GCM) and Trinidad and Tobago (POS).

At the airport

  • Check in your pet at the "Full Service" counter.
  • At the security check-point, remove your pet and carry (or walk) it while the pet carrier is x-rayed.
  • Your pet and carrier count as one carry-on bag onboard.
  • All pets must remain inside the pet carrier while at the airport and onboard the aircraft.
  • If your pet needs to relieve itself, you must exit the airport and return through security.

Frequently Asked Questions ▶

Travel checklist

Traveling with your pet is a breeze when you're well-prepared and informed. Use the checklist below to ensure you have everything you need for a smooth trip:

  • Necessary vaccinations and documentation
  • ID tags
  • Pet license
  • Approved pet carrier (no larger than 17"L x 12.5"W x 8.5"H)
  • Pet snacks and treats
  • Pet supplies for the trip
  • A pre-flight workout for your pet. That way they'll adapt more quickly to their new surroundings and sleep better.
Hi there!
We noticed you have cookies disabled. Please enable your cookies to enjoy the full jetblue.com experience. (And did we mention that our free unlimited snacks onboard include cookies? Yep.)
PLEASE DISABLE PRIVATE MODE
You appear to be using private browsing. Unfortunately this prevents our site from working as intended. Please turn off private browsing or use a different browser.
Message 3
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Quisque dignissim massa risus, quis ultricies ipsum sagittis ut. In semper convallis leo, eget venenatis arcu convallis et. Proin bibendum semper mauris,