Skip to main content

Flights Terms and Conditions

Fares

All fares are subject to availability and may change without notice. Fares may not be available on all days or on all flights. Certain fares may only be available for new bookings only and/or must be purchased at jetblue.com. All fares must be purchased at time of reservation, and are one-way, nonstop (unless otherwise specified), nonrefundable, and nontransferable. Reservations made one week or more prior to a flight's scheduled departure may be canceled without penalty up to 24 hours after the reservation is made.

Fares are inclusive of government taxes and fees. View more information on taxes and fees. For flights to Cuba: Fares are inclusive of government taxes, fees and Cuban government required health insurance. View terms and conditions of the health insurance coverage providedlink opens in a new window operated by
            external parties and may not conform to the same
            accessibility policies as JetBlue. Full fare price, including all applicable taxes and fees, must be paid at the time of purchase. Taxes and fees not collected by JetBlue (for example, a departure tax collected at an airport payable directly to a government official) are not included in the fare. Fares also do not include applicable fees for baggage fees or optional services.

Baggage and Optional Services

For Blue, Blue Basic and Blue Extra fares, the first checked bag fee is $30 and the second checked bag fee is $40. For Blue Plus fares, one checked bag is included and the second checked bag fee is $40. For Mint fares: two checked bags are included. For all fares, any additional bags are $150 each. All bags are subject to applicable  limitations, including to size/weight restrictions. Other fees apply for oversized, overweight or extra bags, or for other products or services that are sold separately, including, without limitation, pet fees, unaccompanied minor fees, Even More Space seats, pillows and blankets, or headsets. View bag fees and other optional services and fees.

Changes and Cancellations on Nonrefundable Fares¹

All reservations made one week or more prior to a flight's departure may be cancelled without penalty up to 24 hours after the reservation is made.

Blue Basic: Fare is forfeited, however any extras purchased will be refunded if canceled in advance. Blue/Blue Plus: For fares under $100, $75 per person plus difference in fare; for fares between $100 and $149.99, $100 per person plus difference in fare; for fares between $150 - $199.99, $150 per person plus difference in fare; for fares over $200, $200 plus difference in fare. Blue Extra: Difference in fare only. Mint: $200 plus difference in fare.

General Terms for Air Travel

Air travel on JetBlue is governed by JetBlue's Contract of Carriagelink opens in a new window operated by
            external parties and may not conform to the same
            accessibility policies as JetBlue , a copy of which is available for inspection at all JetBlue ticket counters, and JetBlue's International Passenger Rules Tariffs on file with the U.S. Department of Transportation. Please review these documents for travel requirements and restrictions, liability limitations, and baggage rules, and requirements for the travel of minor children. Additionally, JetBlue's Customer Service Plan and Contingency Plan for Lengthy Tarmac Delayslink opens in a new window operated by
            external parties and may not conform to the same
            accessibility policies as JetBlue  also apply to flights operated by JetBlue.

You must present government-issued photo identification for all domestic and international travel. Please contact the relevant embassy or consulate for additional travel documentation requirements for international travel. It is your responsibility to ensure that you have the required documentation for departure and entry into your destination country. JetBlue reserves the right to deny boarding to anyone without proper documentation and is not responsible for any failure by you to have the required documentation for entry into a foreign country or return into the United States.

It is your responsibility to verify your flight information and follow JetBlue's recommended check-in times. Failure to do so may result in the loss of your seat and/or denied boarding. Other restrictions apply. See our legal page for details.

  1. Additional Change/Cancellation Terms (all fares): For changes, any applicable fare difference will be charged in addition to the change fee. Cancellations are for a JetBlue flight credit only, valid for a JetBlue flight within 1 year. If you do not change/cancel before scheduled departure and you "no show" all money for reservation is forfeited. To change or cancel your reservation, visit jetblue.com or call 1-800-JETBLUE (538-2583) in the United States. For a list of international phone numbers please click here. Customers with hearing or speech impairments can call our toll-free TTY/TDD telephone number, 1-800-336-5530.

Indicates link opens an external site and may not conform to the same accessibility policies as JetBlue.

©2019 JetBlue Airways