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International Travel

Whether your home is in the U.S. or abroad, you’ll find the info here to go global with confidence. 

Welcome to our world

JetBlue serves 100+ destinations throughout the U.S., Latin America and the Caribbean, and our airline partners can take you to hundreds more places across the globe. 

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Know before you go.

  • Have all required documentation, including a valid passport, any required visas and a valid U.S. resident card to fly back to the U.S. 
  • Recommended check-in time if you’re checking bags is 3 hours¹ prior to scheduled departure.
  • All international flights close 60 minutes prior to scheduled departure. No exceptions. 
  • Check in for international flights online or at the check-in counters at the airport.²

Travel documents

Leave surprises off your itinerary. Customers are responsible for meeting all documentation and proof-of-citizen requirements for their travel, so make sure to review the info below. 

Passports

A valid passport is required for all customers (regardless of age) traveling to or from the United States. A U.S. passport card cannot be used for airline travel. 
  • All passports must be in good condition (not damaged, torn or defaced) per the U.S. Department of State.  
  • Passports must be valid for at least six months from the date you enter a foreign country.
  • Some countries require 2 to 4 blank pages available in your passport to travel.
  • The name on your passport and other travel documents must match the name on your reservation. If it doesn’t, you may be required to show additional documents, such as a notarized marriage certificate. 
For more info on how to obtain, renew or otherwise manage your passport, please visit the U.S. Department of State Passport websitelink opens in a new window operated by external parties and may not conform to the same accessibility policies as JetBlue


Other travel documents

In addition to your passport, some destinations require further documentation, including: 
  • A valid visa. 
  • A tourist card.
  • Proof of health insurance &/or immunizations. (30 days of health insurance is included with JetBlue tickets to Cuba). 
  • Proof of onward or return travel (if you’re not a national of the country you’re traveling to).
  • A minor travel consent form (if your child is traveling internationally with only one parent, or with another adult). Download Minor Travel Consent Form.link opens in a new window operated by external parties and may not conform to the same accessibility policies as JetBlue
You can find the requirements for travel (as well as embassy information) for the countries you’re visiting on the U.S. Department of State International Travel Informationlink opens in a new window operated by external parties and may not conform to the same accessibility policies as JetBlue website.  
More info on travel documents

Documentation for Puerto Rico, St. Thomas and St. Croix

  • U.S. citizens are not required to have a passport to enter a U.S. territory, however, it’s recommended to carry proof of U.S. residency or citizenship for the return to the United States. 
  • Citizens of countries other than the U.S./U.S. territory must have a valid passport for travel between the U.S. and any U.S. territory.
  • All customers should be prepared for random document and bag inspections in any U.S. territory.
Find more info about travel documents at the U.S. Department of State websitelink opens in a new window operated by external parties and may not conform to the same accessibility policies as JetBlue. 

Non-U.S. citizens traveling abroad

Some customers may be eligible for a visa waiver under the Customs and Border Protection’s ESTA program. Travelers are encouraged to apply when preparing travel plans. For more information on the ESTA program visit the CBP ESTA websitelink opens in a new window operated by external parties and may not conform to the same accessibility policies as JetBlue. 
Customer steps up to the camera for biometric boarding.

Now arriving: The future. 

 

JetBlue is currently piloting a paperless and deviceless biometric self-boarding process on select international flights from New York (JFK), Boston, Washington, DC (DCA) and Fort Lauderdale, utilizing Customs & Border Protection’s secure Traveler Verification Service (TVS).  

More about self-boarding herelink opens in a new window operated by external parties and may not conform to the same accessibility policies as JetBlue 

Catching a connecting international flight in the U.S.? 

International travelers connecting through a U.S. airport are required have a valid passport and visa for the U.S., and may need a visa for their final destination. You may also need to claim your checked bags upon arriving in the U.S. and recheck them to the final destination.  

Check-in times

We recommend you arrive at the airport 3 hours before your scheduled departure, especially if you’re checking bags. If you’re traveling to or from Cuba, the recommended check-in time is 4 hours before departure.

All international flights close 60 minutes prior to scheduled departure. Please allow sufficient time to get to the right terminal, check in for your flight, and clear immigration and security at least an hour before your departure. 

Customers traveling internationally must check in for their flight during Customs hours of operation (regardless of flight departure times or delays) or they will be denied boarding.  

If you’re traveling from the following U.S. Pre-Clearance airports, please note the closing times for Customs: 

  • Bermuda (BDA) - 4pm 
  • Nassau (NAS) - 7pm 
  • Aruba (AUA) - 6pm 

Bag policies

In addition to the carry-on and checked bag policies on our Bag Info page, please familiarize yourself with the policies for international travel below.  

View bag info
  • Boxes will not be accepted as checked bags on international flights (except for flights to/from Cuba, with certain restrictionslink opens in a new window operated by external parties and may not conform to the same accessibility policies as JetBlue).  
  • Non-hazardous items may be packed in checked bags, however JetBlue will not be liable damage to any fragile items packed in a checked bag (i.e. televisions, electronics, etc.). 
  • Your bags may be inspected by Customs or TSA at any time throughout your journey. If your bags are selected, you will be required to repack and close the bags.
  • You may need to collect your bags after clearing Customs and recheck them if you’re continuing on a flight. Please verify at the ticket counter before departure whether your bags will be checked all the way through to your final destination.
  • Humanitarian organizations transporting supplies will be subject to the same bag allowances and guidelines as other customers.
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Payment Info

Credit or debit card

JetBlue accepts Visa, Master Card, Discover Card, American Express, JCB, Diners Club and UATP.  
We do not accept payments with two or more credit cards online for a single reservation. If you need to pay with two or more credit cards or multiple forms of payment for your reservation, please contact us at 1-800-JETBLUE (538-2583). Customers with hearing or speech impairments can call our toll-free TTY/TDD telephone number, 1-800-336-5530. 
Need to make a credit card payment from Cuba? Call 800-52583 from any public, land line or cell phone in Cuba.  
Debit cards are accepted with one of the above-listed symbols on them.  

Cash

To purchase a ticket with cash, contact a travel agent or book your flight at the airport. Be sure to check the airport for the specific hours of operation. 

You can also purchase tickets with cash at the following City Ticket Offices and Airport Ticket Offices: 

Other Payment Info

Visiting the DR? 

International tourists that purchase a ticket to the Dominican Republic are subject to a $10 USD non-refundable tourist tax. This tax is not applicable to transit/transfer travelers, travel commencing in the Dominican Republic or tickets sold/issued in the Dominican Republic.
All Dominican Republic residents, visa holders, or Dominican nationals are exempt from this tax and are eligible for a refund with a receipt. 

Obtain a receipt  

Need a CFDI for Mexico? 

Customers that purchased a ticket from/to Mexico can request an electronic invoice, also known as Comprobante Fiscal Digital por Internet. 

Request a CFDIlink opens in a new window operated by external parties and may not conform to the same accessibility policies as JetBlue 

Are you an Ecuadorian citizen? 

In accordance with Ecuadorian legislation, JetBlue offers a 50% discount on airfare (with point of origin in Ecuador) for Ecuadorian citizens 65 years of age or older, and those with disabilities. To receive the discount, you must purchase tickets at the JetBlue points of sale at Quito or Guayaquil airports, between 9pm-12am, and present your Ecuadorian identity card and/or card CONADIS. 

Traveling with a lap infant? 

Customers departing from outside the U.S. may be assessed an infant fee. Fees vary based on point of origin. 
Learn more about lap infantslink opens in a new window operated by external parties and may not conform to the same accessibility policies as JetBlue  

Have other payment questions? Check out our Payment Help Pageslink opens in a new window operated by external parties and may not conform to the same accessibility policies as JetBlue.  

Pets & service animals

JetBlue gladly accepts small dogs and cats in the cabin on most international flights, however each country has distinct policies and vaccination requirements. Following are some general guidelines and resources for traveling with pets on international flights.

Know before you go. 

  • Your pet and carrier count as one carry-on bag.  
  • Your pet or service animal must be up to date on required vaccinations for your destinationlink opens in a new window operated by external parties and may not conform to the same accessibility policies as JetBlue.
  • There are fees, restrictions and specific booking policieslink opens in a new window operated by external parties and may not conform to the same accessibility policies as JetBlue for traveling internationally with pets on JetBlue.
  • We cannot accept pets or service animals on flights to certain destinations, including Jamaica, Barbados, St. Lucia or the Cayman Islands. We can accept service animals (but not pets) to Trinidad & Tobago.
  • We cannot accept pets on interline or codeshare flights.
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Traveling with a service or emotional animal? 

Policies and required documentation vary by country and by airline, so please make sure to review them.

Learn more 

More to explore

Travel to Cuba

Keep calm and mambo on with info on our service to Cuba, and answers to the most frequently asked questions. 

More on travel to Cuba

Global Entry

Join U.S. Customs & Border Protection’s program for a fast-track through U.S. Customs in select airports, plus TSA Pre✓

Visit CBP website

Travel Alerts

All customers should consult the current travel advisories prior to planning an international trip.

See travel alerts

Partner Airlines

Enjoy seamless booking & travel to hundreds of destinations around the world, and even earn TrueBlue points.

See our airline partners
  1. Check-in for Cuba must be completed at an airport counter at least 4 hours prior to scheduled departure. Online, kiosk, and curbside check-in are not available. Get more info about travel to Cuba. 
  2. Check-in for Cuba must be completed at an airport counter at least 4 hours prior to scheduled departure. Online, kiosk, and curbside check-in are not available. Get more info about travel to Cuba.
  3. Additional bags will be accepted on flights to/from La Romana, Dominican Republic.
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