JetBlue at LAX Terminal 5: Effective May 17th

Last Updated: 05/28/2017 11:00 PM ET

Please be advised that as of May 17, 2017, JetBlue began operating from the newly modernized Terminal 5 at Los Angeles International Airport (LAX). Customers with upcoming travel to/from LAX will be notified individually of the exciting move changes by email, and are advised to arrive at least 90 minutes prior to departure.

To help direct JetBlue customers to our new location, the Airport Authority will display terminal signage announcing throughout the airport. Additionally, ground transportation services, the Transportation Security Administration (TSA), and airport partners, will all be updated on JetBlue’s new location in Terminal 5. Additional information about the move is available at www.laxishappening.com and by using #LAXontheMOVE on social media.

Runway construction

Last Updated: 05/28/2017 11:00 PM ET

The following airports are undergoing runway improvement projects which could impact operations for all air carriers:

  • Boston, MA (BOS)
  • New York, NY (JFK)
  • San Francisco, CA (SFO) 

During construction, customers traveling to/from these airports may experience longer taxi times or flight delays. 

As always, we recommend you check the status of your flight online or via the JetBlue app prior to arriving at the airport.

For airport information, including check-in times and terminal information, click here.

Immediate FAA ban on Samsung Galaxy Note 7

Last Updated: 05/28/2017 11:00 PM ET

Please be advised, the Federal Aviation Administration (FAA) has issued a complete ban on all Samsung Galaxy Note 7 mobile devices for all air carriers following recent incidents and potential safety concerns. In accordance with FAA guidance and effective Saturday, October 15, 2016 at 12:00 PM ET, Samsung Galaxy Note 7 devices will not be permitted in checked or carry-on baggage, and may not be carried onboard any JetBlue flight. Customers traveling with these devices will not be permitted to travel.

For details on Samsung’s exchange/recall program click here or call (844) 365-6197.  For more information, please refer to the statement from the FAA, click here.

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