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jetblue.com Booking Issues

Last Updated: 7/1/2015 11:20:00 PM EST

We are currently experiencing issues with booking flights on jetblue.com and our mobile products.  Please call 1-800-JETBLUE (538-2583) for help with your reservation and to book flights.

If you're looking to book a vacation package, please visit jetblue.com/Getaways.


Updated Baggage Requirements

Last Updated: 7/1/2015 12:25:00 PM EST

We recently revised our baggage allowance requirements for customers traveling on JetBlue. For more information please click here. Note: these changes are only applicable to customers who booked their travel on or after June 30, 2015.

Customers who booked travel prior to June 30, 2015, will be allowed one (1) checked bag free of charge and may check a second bag for a $35 fee.

JFK Runway Construction Project

Last Updated: 7/1/2015 12:25:00 PM EST

As of March 15, 2015, the Port Authority of New York & New Jersey have undergone a runway improvement construction project at New York's John F. Kennedy International Airport. This is expected to continue through the end of 2015 as an infrastructure investment to handle more aircraft efficiently. During this construction period, JetBlue is committed to minimizing any disruption to our flight schedule. Customers are encouraged to check their flight status online or via the JetBlue app prior to leaving for the airport. For project details and updates, visit www.panynj.gov.