JetBlue Getaways Best Price Guarantee
We guarantee it. JetBlue Getaways offers you the peace of mind of the Best Price Guarantee on JetBlue Getaways air + hotel vacation packages originating from the US (including Puerto Rico). If by chance you find your same air + hotel vacation package for sale on another website at a lower price within 48 hours of your Getaways purchase, we'll give you a refund for the price difference.*
How it works:
- Purchase a JetBlue Getaways air + hotel vacation package originating from the United States (including Puerto Rico) online at jetblue.com/getaways or over the phone at 1-800-JETBLUE (538-2583), option 3.
- Within 48 hours of your JetBlue Getaways purchase, if you find your exact same air + hotel vacation package (e.g., same JetBlue flights, hotel, hotel room category, dates, number of travelers, etc.) on another website for a lower price, including all taxes and fees, call JetBlue Customer Support at 1-800-JETBLUE (538-2583), option 3. Hearing impaired customers may call TTY/TDD 1-800-336-5530.
- Provide the JetBlue Customer Support representative with the confirmation number of your JetBlue Getaways air + hotel booking, the lower air + hotel price you found, and the exact URL where you found it. (JetBlue Customer Support must be able to locate and verify the lower air + hotel price during your phone call for your same vacation package. Best Price Guarantee does not apply to any package components other than air + hotel.)
- Once the JetBlue Customer Support representative verifies that an eligible lower price exists on another website for your same air + hotel vacation package, JetBlue will give you a refund in the amount of the price difference, credited to your original form of payment for the Getaways package.
- Remember, you must call within 48 hours of your Getaways booking, so if you find a valid lower price, don’t wait – call us!
Best Price Guarantee ('Guarantee') is valid only for JetBlue Getaways air + hotel vacation packages originating from the U.S. (including Puerto Rico) within 48 hours of purchase from JetBlue, either online at jetblue.com/getaways or by phone at 1-800-JETBLUE (538-2583), option 3. Guarantee is only valid where the lower air + hotel price is found on another U.S. point-of-sale website that is an authorized distributor of JetBlue flights and where the lower price, inclusive of all taxes and fees, is for the exact same air + hotel vacation package (e.g., same JetBlue flights, hotel, hotel room category, dates, number of travelers, etc.). Guarantee does not apply where the lower-priced air + hotel package differs from the purchased Getaways package in any way; does not apply to individual air and hotel portions of a vacation package where the total price is not lower than the purchased air + hotel Getaways package; does not apply to any price differences for any package component other than air + hotel (e.g., Guarantee does not apply to insurance, car rental, activities, etc.); does not apply to any price difference found on a website where the airline, hotel or other itinerary details are unknown until after purchase; does not apply to any price difference due to special discounts or value offers, including but not limited to promo codes, resort credits, resort room upgrades, free breakfasts, meal vouchers, activity vouchers, activity discounts from hotel, etc.; does not apply to price differences due to upgrades, including but not limited to Even More Space seats; and is not valid in connection with air-only bookings, hotel bookings, car rentals, vacation packages including partner or code share or interline flights, vacation packages prices that are unpublished or otherwise not available to the general public (e.g., travel industry discount rates, etc.), non-revenue bookings (e.g., bookings using a Travel Certificate, a combination of TrueBlue points and a monetary payment, etc.), corporate bookings, group bookings, bookings by a travel agent or travel supplier, cruises, or any other product or service. In order to receive a refund in the amount of an eligible price difference pursuant to the Guarantee, you must call JetBlue at 1-800-JETBLUE (538-2583), option 3 (for hearing impaired customers, TTY/TDD 1-800-336-5530) within 48 hours of your JetBlue Getaways purchase and before your scheduled flight departure. Guarantee does not apply if travel on the Getaways vacation package has commenced in any way. You must call JetBlue to request a refund pursuant to the Guarantee. Claims may not be submitted via email or in any other manner. You must provide the confirmation number of your Getaways purchase and the exact URL where you found a lower price. JetBlue must be able to locate and verify the lower price during your phone call. JetBlue is not required to conduct any research or make any inquiries to confirm any price. JetBlue reserves the right to deny any claims that cannot be verified during your phone call or for which you have provided incomplete information. Only one claim may be submitted per qualifying package. Once an eligible lower price has been verified, JetBlue will provide you with a refund in the amount of the price difference. The refund will be credited to your original payment method for the applicable Getaways vacation package. Please allow 6-8 weeks for any refund to be processed and post to your account. JetBlue reserves the right to modify or discontinue the Guarantee at any time, in any way, for any reason, in its sole discretion, without prior notice or liability to you. Any modification will be effective upon posting of revised Terms and/or a notice of cancellation at http://www.jetblue.com/vacations/best-price/. Additional restrictions apply to all Getaways vacation packages. See Getaways Terms and Conditions