When you take a JetBlue Getaways vacation, we strive to make every part of your trip feel like, well, a vacation. Unfortunately, there are times when things do not go as planned. We think it’s important that you know exactly what you can expect from us and that you can purchase insurance coverage for added peace of mind.
If airfare price goes up:
If hotel and/or car price goes up:
Customer must involuntarily extend vacation:
Customer must involuntarily shorten vacation:
There may be a possibility that something goes wrong while you are on vacation. For added peace of mind, we always recommend that you purchase insurance. When you book a vacation with us, you can purchase Allianz Global Assistance on our website during booking. The additional insurance coverage that may be purchased includes:
To learn more about insurance coverage available and the terms and conditions visit Allianz Global Assistance.
An event outside the reasonable control of JetBlue. It includes events such as weather conditions; acts of government or airport authorities such as ATC mandated ground delays or ground stops; runway closures; airport construction that interferes with JetBlue's operation and other events that are not reasonably foreseen, predicted, or anticipated by JetBlue.
A delay, cancellation or diversion of 3+ hours that is caused by a Force Majeure Event. Examples include weather, a runway closure, ATC delays, airport construction.
A delay, cancellation or diversion of 3+ hours that is not caused by a Force Majeure Event. Examples include: schedule changes, crew unavailability due to JetBlue’s scheduling (not due to weather-event related disruption); delay or cancellation due to maintenance; that which is considered reasonably within JetBlue’s control.
Flight is not cancelled nor delayed 3+ hours (business as usual).
Includes any component added to a reservation other than flight, hotel and car rental, such as amusement parks, tours, show tickets, etc.