JetBlue

JetBlue and our airline partners can take you to hundreds of destinations around the world. When you're traveling internationally, it's important to be prepared for the trip and to have the appropriate travel documents.

A few things to remember:

You must check in for international flights at least 60 minutes before the scheduled departure time and you must be at the gate at least 20 minutes before the scheduled departure time.
You must check in for international flights at the Full Service check-in counters.
You will be responsible for any charges incurred for late baggage check.

Documentation

A valid passport is required for all customers (regardless of age) traveling to/from the US and any country in the Western Hemisphere. In general, your passport must be valid for at least six months from the date you enter a foreign country.

If the name on your passport or other travel documents does not match the name on your reservation, you may be required to show additional documents, such as a notarized marriage certificate.

Documentation for Puerto Rico
All customers should be prepared for random document and baggage inspections in Puerto Rico. While US citizens are not required to have a passport to enter Puerto Rico, it is recommended to carry proof of US residency or citizenship for the return to US.

Note that citizens of countries other than the US/Puerto Rico must have a valid passport for travel between the US and Puerto Rico.

Visit our Help section for more information.

Baggage information

First bag flies free

On JetBlue your first checked bag flies for free. Each checked bag must not exceed 62" (157.5cm) in overall dimensions (ie. length + width + height) and must not exceed 50 pounds (22.73 kilos).

Note that boxes will not be accepted as checked baggage on international flights. As part of the Customs inspection, your baggage may be examined. If you are selected for a Customs inspection, you will be required to open your baggage at the exam station. Once the inspection is complete, you will be required to repack and close the baggage.

Also note that you may need to collect your baggage after clearing Customs and to recheck it if you are continuing on a flight. Do not assume that your baggage will be transferred for you.

Carry-on bags

Each customer is allowed one personal item (e.g. purse, briefcase, laptop) and one carry-on bag.
Your personal item must fit under the seat in front of you and must not exceed 18"L (45.72cm) x 15"W (38/1cm) x 6"H (20.32cm).

To fit in the overhead bin, your item must not exceed:

For our Airbus A320: 26" l (66 cm) x 18" w (45.72 cm) x 12" h (30.48 cm)
For our EMBRAER 190: 24" l (60.96 cm) x 16" w (40.64 cm) x 10" h (25.4 cm)

Overweight bags

70 pounds (31.82 kilos): $50 per bag
71–99 pounds (45 kilos): $100 per bag
Over 99 pounds: Will not be accepted

Oversized bags

80 inches (203.2 centimeters): $75 per bag
Bags larger than 80 inches will not be accepted

Baggage allowances for travel to Dominican Republic

Each Customer may check a total of two (2) bags, first checked bag free of charge.
Each bag must NOT exceed 62 inches (157.48 centimeters) in overall dimensions (length + width + height) and CANNOT exceed 50 pounds (22.73 kilos).
Additional baggage and bags that exceed the overall dimensions or weight WILL NOT be allowed onboard flights to/from the Dominican Republic.
Boxes WILL NOT be allowed on flights to/from the Dominican Republic or on any other international flight.

Forms of payment

Credit cards
We accept Visa, Master Card, Discover Card, American Express, Diners Club and UATP. Debit cards are accepted with one of the above-listed symbols on them.

If you prefer to pay with cash, traveler's check or money order, you may contact a travel agent or book your reservation at the airport. Be sure to check the airport for the specific hours of operation.

Please note: we currently do not accept payments of two or more credit cards online for a single reservation. If you need to pay with two or more credit cards or multiple forms of payment for your reservation, please contact us at 1-800-JETBLUE (538-2583). Customers with hearing or speech impairments can call our toll-free TTY/TDD telephone number, 1-800-336-5530.

Need more information? Please visit our Help section.