Reissue due to B6 schedule change – JetBlue only reservation

Travel agencies can reissue tickets affected by a schedule change on any flight leaving the day before, day of, and day after the impacted flight. New flights must be between the same city pair (origin and destination) or an authorized co-located city and tickets must be reissued by the agency that originally issued them.

If the same fare class is not available please book the new flights in the lowest available class.

There is no need to call JetBlue Customer Support to obtain authorization; however the PNR and the Tour Code Box in the ticket must be documented as noted below:

Required Documentation:

Failure to apply the proper documentation may result in a debit memo

*1234 is the flight number and you should replace this with the flight number of the flight that was involved in the schedule change. 14APR2012 is the date the schedule change occurred and you should replace this with the appropriate schedule change date.

Refund due to B6 schedule changes – JetBlue only reservation

Travel agencies can refund a JetBlue only ticket when there has been a JetBlue schedule change, and one or more of the following apply:

There is no need to call JetBlue Customer Support to obtain authorization; however the PNR must be documented as noted below:

Required PNR Documentation:

Failure to apply the proper documentation may result in a debit memo

*1234 is the flight number and you should replace this with the flight number of the flight that was involved in the schedule change. 14APR2012 is the date the schedule change occurred and you should replace this with the appropriate schedule change date.