Reissue due to JetBlue schedule change – Interline ticket (279 stock)

Travel agencies can reissue tickets affected by a JetBlue schedule change on any flight leaving day before, day of, and day after impacted flight. New flights must be between the same city pair (origin and destination) and tickets must be reissued by the agency that originally issued them.

If the same fare class is not available please book the new flights in the lowest available class.

There is no need to call JetBlue Customer Support to obtain authorization; however the PNR and the Tour Code Box in the ticket must be documented as noted below:

Required Documentation:

Failure to apply the proper documentation may result in a debit memo

*1234 is the flight number and you should replace this with the flight number of the flight that was involved in the schedule change. 14APR2012 is the date the schedule change occurred and you should replace this with the appropriate schedule change date.

Reissue due to partner airline schedule change – Interline ticket (279 stock)

Travel agencies must reissue interline tickets affected by a schedule change of the interline partner's flights. JetBlue does not make any type of exceptions regarding re-accommodating partner segments, and agencies must verify with the partner airline before completing any segment changes. Tickets can only be reissued by the agency that originally issued the ticket.

There is no need to call JetBlue Customer Support to obtain authorization; however the PNR and the Tour Code Box in the ticket must be documented as noted below:

Required Documentation:

Failure to apply the proper documentation may result in a debit memo

*1234 is the flight number and you should replace this with the flight number of the flight that was involved in the schedule change. 14APR2012 is the date the schedule change occurred and you should replace this with the appropriate schedule change date. OA is the partner airline carrier code and should be replaced with the appropriate code of the carrier whose flight had a schedule change.

Refunds due to JetBlue schedule changes – Interline ticket (279 stock)

Travel agencies can refund an interline ticket when there has been a JetBlue flight schedule change only when one or more of the following apply:

Required Documentation:

Failure to apply the proper documentation may result in a debit memo

*1234 is the flight number and you should replace this with the flight number of the flight that was involved in the schedule change. 14APR2012 is the date the schedule change occurred and you should replace this with the appropriate schedule change date.

Refunds due to partner airline schedule changes – Interline ticket (279 stock)

Travel agencies can refund an interline ticket when there has been a schedule change on an interline partner's flight only if one of the following apply:

Contact Interline and Distribution Support for assistance with changes that cause any additional problems.

Required Documentation:

Failure to apply the proper documentation may result in a debit memo

*1234 is the flight number and you should replace this with the flight number of the flight that was involved in the schedule change. 14APR2012 is the date the schedule change occurred and you should replace this with the appropriate schedule change date. OA is the partner airline carrier code and should be replaced with the appropriate code of the carrier whose flight had a schedule change.