General Fare Restrictions
All fares are subject to availability and may change without notice. Fares may not be available on all days or on all flights. Certain fares may only be available for new bookings only and/or must be purchased at jetblue.com. A $20 fee per person applies to fares (not Award Flights) purchased by telephone or at an airport or city ticket office. All fares must be purchased at time of reservation, and are one-way, nonstop (unless otherwise specified), nonrefundable, and nontransferable. Reservations made one week or more prior to a flight's scheduled departure may be canceled without penalty up to 24 hours after the reservation is made.
Fares are inclusive of government taxes and fees, including, without limitation, Passenger Facility Charges of up to $9 each way; September 11 Security Fees of up to $5 each way; Federal Segment Taxes of $3.90 per domestic segment; U.S. Arrival/Departure Tax of $17.20 each way for Puerto Rico and US Virgin Islands travel; U.S. government excise tax of $8.40 per departure for Alaska and Hawaii travel; government fees and taxes up to $120.80 each way for international travel; and a Value Added Tax of up to $212.28 each way for Barbados, Colombia, Mexico, Dominican Republic, and Costa Rica travel. Taxes and fees are subject to change as required by law. Full fare price, including all applicable taxes and fees, must be paid at the time of purchase. Taxes and fees not collected by JetBlue (for example, a departure tax collected at an airport payable directly to a government official) are not included in the fare.
The first checked bag on JetBlue flights is free (weight and size limits apply, and baggage fees may apply for itineraries including flights marketed or operated by other airlines). Fares do not include $40 second bag fee, oversized, overweight or extra baggage fees or other fees for products or services that are sold separately, including, without limitation, pet fees, unaccompanied minor fees, Even More Space seats, in-flight movies, pillows and blankets, or headsets. For baggage fees and other optional services and fees, click here.
Cancellations and changes can be made prior to scheduled departure for $100 per person by visiting jetblue.com or by calling 1-800-JETBLUE (538-2583) in the United States. For a list of international phone numbers please visit http://www.jetblue.com/help/contactus/. Customers with hearing or speech impairments can call our toll-free TTY/TDD telephone number, 1-800-336-5530. For changes, there may be a fare adjustment. Cancellations are for a JetBlue travel credit only, which is valid for JetBlue flights one year. For Award Flight cancellations, TrueBlue points will be re-deposited to the Member's account. If a reservation is not changed or cancelled prior to scheduled departure, all money associated with the reservation is forfeited. JetBlue reserves the right to deny boarding to passengers without proper documentation. Other restrictions apply. See http://www.jetblue.com/legal for details.
General Flight Terms
Air travel on JetBlue is governed by JetBlue's Contract of Carriage, a copy of which is available for inspection at all JetBlue ticket counters and at www.jetblue.com/contractofcarriage, and JetBlue's International Passenger Rules Tariffs on file with the U.S. Department of Transportation. Please review these documents for travel requirements and restrictions, liability limitations, baggage rules, and requirements for the travel of minor children. Additionally, please visit www.jetblue.com/travel/baggage for important baggage guidelines and restrictions, including those applicable to carry-on baggage. JetBlue's Passenger Service Plan and Contingency Plan for Lengthy Tarmac Delays also apply to flights operated by JetBlue. Click here for details.
For domestic and international travel, passengers must present government-issued photo identification. For international travel, please contact the relevant embassy or consulate for details on travel documentation requirements. It is your responsibility to verify your flight information and follow JetBlue's recommended check-in times, which can be found at: http://www.jetblue.com/travel/airports/. Failure to do so may result in the loss of your seat to another passenger and/or denied boarding.