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Winter Storm Juno

Last Updated: 1/28/2015 4:54:00 PM EST

Travel Agents Waiver Code: Click Here

Due to Winter Storm Juno we will waive change/cancel fees and fare differences for customers traveling on Monday, January 26, 2015 through Wednesday, January 28, 2015 to/from the following cities: 

  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Hartford, CT (BDL)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • Philadelphia, PA (PHL)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • Washington, DC (DCA)
  • Washington, DC (IAD)
  • Westchester County, NY (HPN)
  • Worcester, MA (ORH)


Customers may rebook their flights for travel through Sunday, February 1, 2015 prior to the departure of their originally scheduled flight. Customers with cancelled flights may opt for a refund. Original travel must have been booked on or before Sunday, January 25, 2015.


To rebook travel or request a refund online, click here. If you are already checked in for your flight, go http://checkin.jetblue.com, find your itinerary and click on "Cancel Check-in".


Customers are encouraged to check the status of their flight online prior to leaving for the airport. Customers with web-enabled cell phones may check the status of their flight at mobile.jetblue.com .

Cancun Time Zone Change

Last Updated: 1/28/2015 4:54:00 PM EST

Please be advised that the Mexican Government very recently made the decision to change the Time Zone for Quintana Roo, the Mexican state where Cancún (CUN) is located. Effective Sunday, February 1, 2015, Cancún will move from Central Time to Eastern Time.